NCSS IT Help PortaL

SSA IT Resource Centre & Helpdesk

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Welcome Message from National Council of Social Service (NCSS)

The Covid-19 outbreak and Circuit Breaker measures have affected how Social Service Agencies (SSAs) operate and deliver critical services to vulnerable individuals and families. NCSS is committed to help SSAs adopt technology to remain connected to their staff and service users. 
 
To this end, we are very happy to be working with ThunderQuote to provide free self-help guides and telephone “helpdesk” support to SSAs, on remote working tools and other IT resources that would benefit them. 
 
We are grateful to Kevin and his team for their hard work and dedication in helping to put this together in such short time, so that SSAs can continue to serve those in need safely and in a timely manner.
 
Tan Li San
CEO
NCSS

Image result for telegram iconFollow our Telegram Channel for announcements and updates: https://t.me/ITHelpNCSSTQ or contact us here.

Hi, we’re glad you’re here! 
This national social services IT resource centre was birthed to serve the Social Service Agencies (SSAs) in Singapore in view of the ongoing COVID-19 situation that has caused much disruption to operations and service delivery to service users. 
With the circuit-breaker being put in place (Effective as of 8 April), SSAs needs to find alternative means to continue working, communications with partners and deliver crucial services for their service users.
This resource centre provides some helpful guides on available tools that are 100% free, and how to set them up for your agency. Relevant information from government advisories and updates are also linked below for your reference.
While these times are trying for everyone involved, let us come together to support each other as one Singapore community. It is all the more important to continue to reach out to support those in need in such a time as this and we salute and are here to support your continued efforts to do so safely!

Free IT Setup & User Guides

Click here to download the One-Stop SSA Videoconferencing Setup Guide

For more information on video conferencing tools and how to use them, click here.

Click here to download our SSA File Sharing & Storage Setup Guide

For more information on file sharing & storage tools and how to use them, click here.

Click here to download our full SSA Team Chat & Collaboration Guide

For more information on team chat & collaboration tools and how to use them, click here.

Click here to download our Ultimate Virtual AGM Guide

For more information on how to organise your own Virtual AGM, click here.

Click here to download the Streams Of Life live-streaming setup & diagnosis guide

For more information on setting up a live-streaming setup in your organisation, click here.

For Service Delivery

During this time you might be wondering how it is possible to serve your beneficiaries given that many services require some form of contact – hence we believe it is important to first be aware what services are able to be performed in person or a delivery done based on the current circuit-breaker measures.

Of course, if you are able to provide the services via a contact-less delivery, that should be considered to reduce any unnecessary contact. 

Do note that everyone is mandated to work remotely unless your organisation has been deemed to provide essential services – none of your team or volunteers should be moving around outside even to provide deliveries except in the exceptions listed above.

Methods Of Contactless Service Delivery

  • Phone hotline
  • Livestreaming (one way, text replies)
  • Messaging apps
  • Videoconferencing
  • Interactive activity apps

Click here to download the One Stop SSA Videoconferencing Setup Guide

Level of difficulty: Easy

To replace: 1-to-1 meets providing information, counselling, support and similar services.

Resources required:

  • A smartphone, laptop or computer with a built-in camera or separate webcam plugged in
  • An app or software capable of making video calls (WhatsApp / Facetime / Facebook / Skype / Google Hangouts / etc.)

Video Call Tips

  • Use the most commonly used app/software already utilised by your service users to minimise the need for them to set up any extra software on their end or other difficulties.
  • Using pre-loaded options such as Facetime may also a viable option if you have the service user’s contact number.
  • Ensure that you are in a quiet area with strong wifi connection to prevent any disruption to your call.
  • Using a laptop/computer or a stand to hold your mobile phone is advisable for long calls.
  • Ensure you have sufficient battery or are connected to a power source to last the duration of the call.
  • You can toggle your video on and off by clicking on the video button on all apps, turning your video off is a good way to minimise any lag or slow connection issues you may encounter.
  • When sharing your screen, most applications allow you to choose an option of sharing your entire screen or a particular window, this option is useful in preventing unintended sharing of information or unwanted disruption via notifications.
 

Considerations:

Elderly and certain groups of service users may be ill-equipped to receive such video calls due to equipment or technical know-how limitations. You can consider making use of normal phone calls as a replacement.

Level of difficulty: Moderate

To replace: Events such as workshops, fireside chats, etc with limited audience interaction.

Download the Streams Of Life live-streaming setup & diagnosis guide here.


Resources required:

  • A device capable of recording videos, such as a smartphone, camcorder or webcam
  • A laptop or computer
  • A video capture card if you are not using a webcam
  • A tripod to hold your recording device
  • A place to livestream your video – e.g. YouTube
  • Live-streaming / Broadcasting software (OBS)

 

Ideal Setup 1: Video feed + video capture card + laptop/computer

  • Use the existing video camcorder setups for sanctuary video feeds for overflow rooms or broadcasts
  • Convenient, makes use of existing equipment
  • Good video capture card options include the Elgato Camlink, the AVerMedia LGP2+ or the Razer Ripsaw HD
  • Run a normal service without people in the sanctuary and just stream it out.
 

 

Intermediate Setup 2: DSLR/camcorder + video capture card + laptop/computer

 

 

Recommended Setup 3: Laptop webcam/webcam + laptop/computer

  • Easiest to do, quality is reasonably good, especially if a good webcam is used
  • Main issue will be audio quality, as webcam microphones are not as good.
  • A good webcam can be as high or higher quality
  • To make it better and nearly as good as Setup 2, use an external microphone or sound mixer input for audio, and trail an audio cable to the computer audio input or sound card
  • A recommended webcam for live-streaming is the Logitech C922

Live streaming requires a couple of steps to get working:

Firstly you need to create a YouTube account if you don’t already have one. You will also need to verify your YouTube Account, which means providing a mobile number and receiving a confirmation SMS.

Next you will need to download and install OBS Studio. This is a free and open source tool available for Windows, macOS and Linux.

You will then need to connect your recording device to your laptop. For webcams, this is relatively straightforward. However if you are using a smartphone or a camcorder, you need a video capture card device. These are devices with a HDMI input that allows you to feed a video stream into the computer.


After which you need to setup YouTube to enable live streaming. The first time you set it up, it may take up to 24 hours to activate.

  1. While logged-in visit https://studio.youtube.com/
  2. Click on the ‘CREATE’ button located on the top right of the page
  3. Press Go Live
  4. If this is the first time you’re using the live stream feature, YouTube may require you to wait 24 hours.
  5. Set up your livestream settings, such as Title, privacy, description etc. Public streams are available to anyone searching on YouTube, while unlisted streams will need viewers to either have the link, or be embedded in another website.
  6. Once the stream is created, you will be provided with a stream key. Take copy down this key to be pasted later in OBS

Setup OBS

  1. Download OBS at https://obsproject.com/download
  2. Run the installer
  3. Open OBS. Follow the setup wizard and enter your stream key when prompted to do so. You can change the stream settings later on.

Configure your stream

  1. OBS allows you to setup preconfigured video layouts called scenes, allowing you to transition smoothly between a video feed and powerpoint slide (e.g.)
  2. Create scenes by pressing the plus icon below scenes. For instance you can create 2 scenes, one to show a pastor video feed, the other to show a Powerpoint Slide or computer screen
  3. Configure each scene by adding sources to each scene. You can add window captures (e.g. powerpoint), video feeds (from your webcam or capture card), or text / image overlays (e.g. church logos, sub-captions etc)
  4. Once each source is added, you can reposition the source by dragging and resizing it on the preview screen above. You can rearrange overlapping source layers by right clicking on the source and selecting the order submenu
  5. Switch scenes to quickly transition between preconfigured source layouts. This can be done during the recording or broadcast

Record or broadcast your stream

  1. Check your audio inputs and adjust them using the audio mixer
  2. Once you’re ready, press the start recording or start streaming button
  3. Once the recording or broadcast is completed , press the stop button
Disseminate the livestream link to your audience
  1. Save the livestream/YouTube link
  2. Disseminate the livestream/broadcast link to small-group leaders or through church communication channels (email, website, chatgroups, WhatsApp/Telegram)
  3. 5-10 minutes before the appointed session time, have the audience click and load the livestream/broadcast link

Want to learn more?

 Check out this link for a full video live streaming church setup tutorial: https://www.youtube.com/watch?v=PBrWLl0tYFo 

 
  • Livestreaming or uploading content on to Youtube will make it available to a wide audience. Therefore it is important that sensitive content be avoided
 
  • Youtube has automatic algorithms to pick up perceived copyrighted content, which may include films, music or soundtracks from another artiste. If copyrighted content is detected, your account may face sanctions. As such it is always a good practice to ensure that only original content is presented.
 
  • For music reproduction rights, ensure that your organisation has the necessary copyright clearance to broadcast non-public domain songs, if you choose to livestream any live music. 
 
  • “Today’s technology makes it very accessible communicate effectively through live streaming. One tip would be that while many people believe that video quality is what live streaming is about, AV experts know that you must in fact pay extra special attention to the audio setup. Namely, use a good quality microphone. And on the receiving end, ensure that your speakers produce good sound that allows the recipients to hear the stream clearly. Gaps in audio quality, lag and other factors can severely affect the listeners’ experience.”
    – Sherman Ng, CEO | Founder, Salt Media & Entertainment

How to stay connected to your service users in this digital age

  • Pre-record or live-stream content
  • Broadcast announcements and content in WhatsApp chatgroups and Telegram channels
  • Post videos and go live on Facebook and Instagram 
  • Video conference in small groups for community interactions

 

Do contribute fresh ideas in the telegram channel on how social service agencies can better come together to serve the community and those in need in such a time as this!

 

Virtual AGMs

Is your organization looking to conduct your Annual General Meeting (AGM) soon? Are you also facing hardships to do so due to the COVID- 19 crisis? Don’t worry, as thousands of other organizations are facing the same issue.

With the travel and meeting restrictions put in place due to the virus, many have opted to hold their AGMs virtually instead. The technology for conducting virtual AGMs has been around for several years, but the current global situation has vastly accelerated its implementation. Now, more organizations than ever are holding fully virtual or hybrid (both online and offline) AGMs.

Need help planning your first virtual AGM? We’ve got you covered!

We’ve published an in-depth guide on everything you need to organise your own e-AGM, from the best software setups to essential equipment. 

Click here to download our Ultimate Virtual AGM Guide

Setup #1: Basic (Mobile phone)

Equipment required:

  • A smartphone
  • Headphones (recommended)
  • A stable network connection

Recommended software: Zoom, Cisco Webex Meetings, GoToMeeting

This setup uses a mobile phone to connect to your chosen meeting app (provided that it has a mobile version). Using headphones is recommended to improve audio quality and minimise background noise.

This setup is only recommended if you are on the go / do not have access to a PC, otherwise using Setup #2 is usually a better option.


Setup #2: Intermediate (PC / Laptop)

Equipment required:

  • A laptop or desktop computer
  • Webcam and microphone (either built-in or externally plugged in)
  • Speakers / headphones
  • A stable network connection

Recommended software: Microsoft Teams, Zoom Webinar, GoToWebinar

This setup uses a PC with an in-built or external webcam & microphone. Headphones are recommended to improve audio quality and minimise background noise.


Setup #3: Advanced (Live-Streaming with External Camera)

Equipment required:

  • DSLR camera / camcorder
  • Microphones
  • Hardware- or software-based encoder that supports RTMP
  • Converter to ingest video into your computer
  • A tripod
  • Lighting (optional)
  • Dual monitors (recommended, esp. if only one person is producing the event)
  • A stable network connection

Recommended software: Microsoft Teams Live Events (via Microsoft Stream)

This setup requires streaming video and audio through an external camera & microphone, running it through an encoder that will convert the raw input into a digital format, then broadcasting the video online through a PC.

This setup is recommended for those with experience in online live-streaming or those who have access to high-end equipment.

Click here to download our Ultimate Virtual AGM Guide

Remote Working Tools - Video Conferencing

There are many remote working tools available, and it can be hard to navigate which is most suitable for your organisation, hence we prepared a comparison table and some introduction on the most common ones in the tabs above.

While user limit is definitely something you need to consider in terms of general video calls, it is also important to determine the availability of desktop apps and screen-sharing for remote working purposes as that allows you to quickly and easily share large amounts of information as though you are working next to each other. Browser apps are a plus for those who do not wish to download/install more applications but we do recommend downloading and installing the app to minimise lag for dedicated usage.

Click here to download the One Stop SSA Videoconferencing Setup Guide

Click here to download the One Stop SSA Videoconferencing Setup Guide

WhatsApp (yes, the messaging app) has a video calling service too! WhatsApp video allows small groups of up to 4 people to video call on the go. This option is especially convenient if you need a quick videoconferencing option, seeing as most people already have WhatsApp installed in their phones. 

Find out more and download WhatsApp for iOS and Android here if you haven’t already: https://www.whatsapp.com/


Guide to Setting Up & Using WhatsApp

1. Download Whatsapp by clicking the links below:

Apple App Store

Google Play Store

2. Once downloaded and installed, add your contacts’ phone numbers into your phone’s address book.

3. To make a video call, click on the Calls tab. Click on the Add Call icon on the top right. Search for your contact, then click on the Video Call icon.

4. To start a group video call, select ‘New Group Call’, then choose up to 3 participants. Click on the Video Call icon to start your conversation.

5. You can also add participants to an ongoing video call. To do so, click on the Add Participant icon on the top right, then select the contacts you’d like to add.

6. To mute your microphone, simply click on the Mute icon on the bottom right of the screen. To unmute, click on it again. 

7. You can also turn your video on and off by clicking the Video icon.

8. To use your back camera, click on the Flip Camera icon on the bottom left. Select it again to switch to your front camera.

9. To end the call, click on the End Call button.

Click here to download the One Stop SSA Videoconferencing Setup Guide

Skype is a communications service that allows members to participate in text, voice and video chat. The free service only allows a maximum of 25 members in a voice/video call. 

It can be accessed via the website or mobile app for both Apple and Android users.

Do ensure that members are in a sufficiently quiet location with stable internet connection to minimise disruptions. Earphones or headphones may also be utilised to prevent echo issues.

You can find out more about Skype and use it for free here: https://www.skype.com/en/


You can watch our video tutorial on how to use Skype here!


Guide to Setting Up & Using Skype

1. Download Skype by clicking here.

2. Install the Skype application by double-clicking the Skype Setup file (Windows) or the download file (Mac).

3. Once Skype is installed, you can log in with your existing Microsoft account or sign up for a new account.

4. Before making your first call, make sure to check your audio and video settings.

On Windows: Navigate to ‘Call’, then ‘Audio Settings’ to check your audio, and ‘Video Settings’ for video. 

On Mac: Click on ‘Skype’ on the upper left menu, then click on ‘Audio & Video Settings’. 

Once you’re in the settings menu, make sure to check that your speakers are connected (you can do so by clicking ‘Test Audio’ and listening for the Skype jingle). 

Then, check that your microphone is connected and working. You can also choose which microphone you’d like to use from the drop-down menu. 

Lastly, check to see if your webcam is connected and functioning (you should be able to see yourself in the Camera section). You can also choose to blur your background here if you prefer.

5. Once your audio and video is ready, it’s time to make your call. Firstly, you will need the Skype ID of the people you want to call. To do so, simply click ‘New Contact’ and type in their ID or email address. Then, click ‘Add’. Alternatively, you can also sync your address book in your device with Skype to automatically add your contacts.

6. To make a call, click on your contact’s name. Then, click on the Video icon on the upper right to make a video call or the Audio icon for voice calls. 

7. To start a group call, click on ‘Create a Group’ (Windows) or ‘New Group Chat’ (Mac) in the Chats tab. 

Set a name for your group, and add in the participants who will be joining your call. Then, click on the Video Call or Audio Call icons on the top right to start your conversation.

8. Once you’re in a call, you can add more people by clicking on the ‘Add People’ button on the top right.

9. If you want to mute your microphone, simply click on the Mute icon at the bottom of the screen. Click again to unmute yourself. You can also access your audio settings by hovering over the Mute icon.

10. To turn your webcam off during a call, click on the Video icon next to the Mute icon. Click again to turn your video on. You can pull up your video settings by hovering over the Video icon.

11. To share your screen with the participants of the call, click on the Share Screen icon at the bottom right. 

Then, you will be prompted to choose which screen to share if you are using more than one. You can also choose to just share an application window instead of your entire screen by clicking on the drop-down menu. Click ‘Start Sharing’ to begin screen sharing.

12. To stop sharing your screen, just click on the Share Screen icon again, then click ‘Stop Sharing’. 

13. You can also record your calls on Skype. To do so, click on the ‘More Options’ button on the bottom right of the window, then ‘Start Recording’. The participants of your call will be notified if you are recording. 

Once you have finished, click ‘Stop Recording’ on the top of the screen. Your video will be available in the chat for 30 days.

14. To end your call, click on the red End Call button.

Click here to download the One Stop SSA Videoconferencing Setup Guide

FaceTime is a popular video calling app exclusive to Apple devices. It allows for up to 32 people in a video call at one time, has video filters and effects, and is pre-installed into all iPhones, iPads, iMacs, and Macbooks.

If you and your team are all Apple users, it’s a great option for high quality video calling.

You can download FaceTime here (iOS and MacOS only): https://apps.apple.com/us/app/facetime/id1110145091

Click here to download the One Stop SSA Videoconferencing Setup Guide

If you’re looking for an accessible phone app that can support large groups of users at once, Facebook Messenger is what you’re looking for. Messenger’s video calling capabilities allows up to 50 participants to chat at once.

Similar to WhatsApp, it is also a widely used app that most people already have in their devices. Simply sign in to the Messenger app with your Facebook account and you’re ready to go.

The app is available on iOS and Android. They also have a browser app that allows you to video chat on your computer without downloading any additional software.

You can find out more about Messenger and access it here: https://www.messenger.com/

Click here to download the One Stop SSA Videoconferencing Setup Guide

Zoom is an enterprise grade video conferencing solution, which allows up to 100 pax for 40 mins for free. They support video webinars, meetings and video-linked conference rooms. Premium plans are more expensive but they are the most reliable in terms of video, audio, connection quality and stability.

Update: Zoom has been overwhelmed with over 2.3 million signups in Q1 this year and have faced several issues with privacy and security. Keep your Zoom meetings secure with these security tips.

You can find out more about Zoom and access it here: https://www.zoom.us/


You can watch our video tutorial on how to use Zoom here!


Guide to Setting Up & Using Zoom

1. Log onto Zoom’s website here.

2. Sign up for a new account by clicking on the Sign Up button at the top right.

3. After signing up and verifying your email address, you will be prompted to start a test meeting. Click on ‘Start Test Meeting’, and the Zoom application will be downloaded into your computer.

4. Install the application, then launch it. Sign in to your account.

5. Before joining a call, make sure to check that your audio and video settings are working. To do so, click on the Settings icon on the top right.

6. For video settings, go to the ‘Video’ tab. From here, you can ensure that your webcam is connected and detected. You should see yourself in the preview window.

7. For audio settings, click on the ‘Audio’ tab. You can test both your speakers and your microphone to make sure that they are connected to your computer. You can also select a speaker or microphone from the drop-down menu.

8. To start a video call, click on ‘New Meeting’ on the homepage. 

9. There are three ways to invite participants to your meeting. First, you can click on the ‘Participants’ button at the bottom of the screen, then click ‘Invite’. You can choose to either add your existing Zoom contacts, or send an email to your participants with the link to your meeting.

You can also share your Meeting ID or Invitation URL by clicking on the Info icon on the top left of the screen. Participants would simply have to click on your meeting link, or insert your Meeting ID in order to join.

Alternatively, you can also share your Personal Meeting ID with your participants to allow for instant meetings. Your Personal ID does not change, so you can share the same ID for future meetings. To get your Personal ID, click on the drop-down button when starting a new meeting.

10. To mute yourself in a meeting, click on ‘Mute’ at the bottom left. You can also pull up your audio settings by click on the arrow beside the Mute button.

11. To turn your webcam off, click on ‘Stop Video’. You can also access your video settings with the arrow next to it.

12. To share your screen, click on the ‘Share Screen’ button. 

Then, select which screen or window you would like to share. 

You can even share a whiteboard to sketch out ideas, or your iPhone or iPad device.

To stop sharing your screen, click on ‘Stop Share’ at the top of your screen.

13. While you are screen sharing, you can also annotate your screen with text, drawings, or stamps. To do so, click on ‘Annotate’ at the top of your screen while screen sharing.

Then, select your tool and start annotating your screen. You can clear all annotations by clicking ‘Clear’ at the end of the menu.

14. You can also record your meeting. To do so, click on ‘Record’ at the bottom menu.

Your recording will start immediately, and all participants will be notified if you are recording. After recording, your video will be saved into your computer after the meeting has ended.

15. To end your call, click on ‘End Meeting’ on the bottom right corner. 

16. To join a Zoom meeting, click on ‘Join’ at the homepage. 

Then, fill in the host’s meeting ID or personal ID to join.

Click here to download the One Stop SSA Videoconferencing Setup Guide

Google Hangouts is a communications service that allows members to participate in text, voice and video chat. The free service only allows a maximum of 250 members in a voice/video call. (Google has made its premium version of Hangouts with the increased member limit of 250 free as of 3 March to support organisations impacted by the COVID-19 virus.)

It can be accessed via the website or mobile app for both Apple and Android users.

Do ensure that members are in a sufficiently quiet location with stable internet connection to minimise disruptions. Earphones or headphones may also be utilised to prevent echo issues.

You can find out more about Google Hangouts and use it for free here: https://hangouts.google.com/


You can watch our video tutorial on how to use Hangouts here!


Guide to Setting Up & Using Google Hangouts

1. First, go to https://hangouts.google.com/ and sign in with your Google account.

2. To start a video call, simply click ‘Video Call’ on the homepage.

You will then be prompted to invite participants into your call by typing in their name or email address. Alternatively, you can also copy the link to your conversation and share it. 

3. To access your audio and video settings, click on the Settings icon on the top right of the screen. 

Check that your webcam is connected and turned on. You should be able to view a preview of yourself in the settings.

Check that your microphone is connected as well. You can choose which microphone to use from the drop-down menu.

Your speakers should also be connected and functioning. To check, click on ‘Test’ and you should be able to hear a sound over the speakers. 

4. To add more people to your call, click on the Invite People icon on the top right.

5. To mute your microphone, click on the Mute icon on the bottom of the screen. Click it again to unmute.

6. To turn your webcam on and off, click on the Video icon at the bottom of the screen. 

7. To share your screen, click on the 3 dots at the top right, then click ‘Share Screen’.

Then, choose which screen you’d like to share, and click ‘Share’.

You can also share application screens only, instead of sharing your whole screen. Click on ‘Application Window’ to choose which application you’d like to share with your participants.

To stop sharing your screen, just click ‘Stop’ at the top of your window.

8. To end your call, click on the red End Call icon at the bottom of the window.

 

Click here to download the One Stop SSA Videoconferencing Setup Guide

Microsoft Teams is one of the best options if you often collaborate with your colleagues on Word documents or Excel sheets. This is because Teams is compatible with Microsoft Office apps, which allows sharing and editing of documents in real time.

Teams allows for video meetings with up to 250 people, or even Live Events for up to 10,000 people at once, no time limits. That’s the most out of all the other apps on this list!

Microsoft has currently made Teams available for anyone to download for free through to January 2021 (usually you would need an Office 365 subscription to use the app).

Download Teams for Windows, Mac, iOS, and Android here: https://products.office.com/en-us/microsoft-teams/download-app


You can watch our video tutorial on how to use Microsoft Teams here!


Guide to Setting Up & Using Microsoft Teams

1. Log onto the Microsoft Teams website and sign up for an account here.

2. After signing up, you will be prompted to download the Teams application or use the web app. For a smoother experience and to access all their features, it is recommended that you download the desktop app. Download and install the file, then launch it and sign in to your account.

3. The first step is by inviting participants to join your team. This will allow you to chat and video call with them. To do so, click ‘Invite people’ at the bottom left of the window.

You will be given the option of sharing a link with your colleagues, or inviting them through email.

4. To check your audio and video settings before making your first call, click on your profile picture on the top right corner of the window, then click ‘Settings’.

Go to the ‘Devices’ tab, and you can change your settings for speaker, microphone, and camera settings.

You can even set up a test call, which will show you if your devices are connected.

5. To make a video call, go to your team page, then click on the ‘Meet Now’ button at the bottom of the screen. Feel free to add a subject name, then click ‘Meet Now’.

6. To add more participants into the video call, click on the ‘Show Participants’ button on the bottom menu.

From there, you can type in their names or emails to send them an invite. Alternatively, you can also copy a link to your meeting to share with them directly.

7. To mute your microphone, click on the ‘Mute’ button. To unmute yourself, click on it again.

8. To turn your webcam off, click on the ‘Turn camera off’ button. Click on it again to turn your webcam on.

9. To share your screen, click on the ‘Share’ button in the bottom menu.

Here, you can choose which screen or application window to share with your participants. You can even share PowerPoint presentations that have been shared in your Team, or a whiteboard during your meeting.

To stop your screen share, click on the ‘Stop Share’ button.

10. To end the call, click on the red ‘Hang up’ button.

Remote Working Tools - File Sharing & Storage

File sharing and storage is an essential part of remote working. Having an efficient system for sharing files with your team members is often under looked, but is vital to ensuring that you can speedily and easily access and share documents online.

An important factor to take note of is storage space, and how much you will need for daily usage within your organization. Another element is how accessible the files will be. Can you access them from your laptop, tablet, and phone? You will need to think about the functions that are required for your job, and which apps fit the bill.

Click here to download our SSA File Sharing & Storage Setup Guide

To help you decide which file sharing and storage option is the best for you, we have prepared a comparison table for you to see the best apps at a glance:

Click here to download our SSA File Sharing & Storage Setup Guide

Click here to download our SSA File Sharing & Storage Setup Guide

WeTransfer is the easiest way to transfer large files to others. Their simple drag-and-drop website interface allows you to instantly transfer files up to 2GB in size for free.

Simply log on to their website, drop in your files, and type in the email address of your recipients (up to 3 people). They will receive a link in their inbox to download your file. Your recipient will be able to download the file within 7 days after you send it, after which your file will be deleted from WeTransfer’s servers.

If you need to transfer larger files, consider signing up for WeTransfer Pro. The paid service allows you to send files of up to 20GB in size, which your receivers (up to 50 of them!) can download within 4 weeks of you sending it. You are also able to store up to 1TB worth of files on WeTransfer’s servers, which are available to download for however long you choose.

The Pro version allows you to password protect your transfers, track the number of times your files were downloaded, and easily manage your files and transfers online. You can also get a custom URL that allows clients to send files to you too- for sizes up to 20GB for free.

WeTransfer can be accessed on their website, or you can also download their desktop application for easy transfers (Mac only). Find out more here: https://wetransfer.com


Watch a video guide on using WeTransfer here


WeTransfer User Guide:

  1. Log on to the WeTransfer website.
  2. Drag and drop the files you wish to transfer to your browser (up to 2GB in size). Alternatively, you can click ‘Add your files’ to select a file or folder from your desktop.

  1. Once your files are uploaded, type in the email addresses of your recipients (up to 3 of them), and also insert your own email in the ‘Your email’ field.
  2. You can type in a short message for your recipients in the ‘Message’ field, or leave it blank if you prefer.
  3. Click ‘Send’. You will need to verify your email address by typing in the verification code sent to your inbox. If you want to skip this step, you will need to sign up for a free account with WeTransfer.
  4. Your files will then be transferred, and your recipient will be able to access your file for the next 7 days.

Click here to download our SSA File Sharing & Storage Setup Guide

One of the most popular file sharing softwares out there, Dropbox is well-known for their user-friendly interface and simple file sharability.

Personal Dropbox accounts start with 2GB free storage. The business version of Dropbox offers 3 plans, starting with 5TB of storage space (or even unlimited storage if you need it). You can create teams to increase collaboration, create admin roles to ensure that your files are in the right hands, as well as get access to Dropbox’s own range of productivity and collaborative tools (namely Dropbox Spaces and Dropbox Paper).

It offers integration with many office productivity apps such as Trello, Gmail, Slack, and Office 365, which makes it an ideal option if you are already using those apps.

Dropbox boasts advanced data protection, so you can be certain that your files are safe and accessible only to authorized employees. This includes features such as password protection on files, two-factor authentication, watermarking, and the ability to remotely wipe devices that have been lost or stolen.

Dropbox is available on Windows, Mac, iOS, and Android. They also have a browser app to access your files on the go, no downloads needed.

Find out more about Dropbox Business and subscribe here: https://www.dropbox.com/business


Watch a video guide on how to use Dropbox here!


Dropbox User Guide:

1. Log on to the Dropbox website and sign up for an account. Then, log in to your account.

2. Once you are on the homepage, you can simply drag and drop files to upload them to your Dropbox. Alternatively, you can click on ‘Upload files’ on the right to select which files you would like to upload, or ‘Upload folder’ to upload whole folders to your Dropbox.

3. To create a new folder to store your files in, click ‘New folder’ and insert a folder name.

4. If you’d like to share your folder with others, click on ‘New shared folder’. You will be prompted to either create a new folder or to share an existing folder.

Simply input the email addresses or names of the people you want to share with, then click ‘Share’.

You can also set different folder permissions next to the Email field.

5. Besides just uploading files, you can also create new files directly on Dropbox and collaborate with your teammates online. To do so, click ‘Create new file’ and choose your file type. For Microsoft and Google documents, Dropbox will redirect you to Microsoft Online or G Suite to create and edit your documents accordingly.

6. If you want to share your existing files and folders on Dropbox with others, simply click on ‘Share’ when hovering over the file.

Then, input your recipients’ emails, edit their permissions, and click ‘Share’.

Alternatively, you can also just share a link to your file/folder by clicking ‘Create link’. Make sure to leave the email field blank for this option to show up.

7. To delete files and folders from your Dropbox, click on the three dots icon on the far right when hovering over your file. Then, click ‘Delete’.

8. To sync your files to your desktop, you will need to first download and install the Dropbox desktop app. Then, sign in to your account.

You will be prompted to choose to save your files locally or online. Choose the first option, then click ‘Continue’.

Your files will be automatically synced into your computer. Any changes made will be instantly saved online in your Dropbox account.

9. Right-click on any file or folder to share it with others, copy the Dropbox link, or view it on the Dropbox website.

Click here to download our SSA File Sharing & Storage Setup Guide

If your organization is a Microsoft-focused one, then using OneDrive to store your files is a no-brainer. It integrates seamlessly with Microsoft apps such as Word, PowerPoint, and Teams, allowing you to collaborate with your colleagues in real time.

Regardless of which productivity solutions your business uses though, OneDrive is an all-rounder option that provides an easy solution to file sharing. They provide cloud storage, which means you can access your files from your browser without having to download any apps. However for offline usage, you will need to download the OneDrive desktop app in order to access your files.

The free storage space offered is quite limited, with only 5GB allocated per user. However on a yearly plan of $5 per user per month, you will be entitled to 1TB of storage with the ability to sync local copies of your files for offline viewing.

One of the major advantages of using OneDrive is its ability to store over 270 file types of up to 15GB in size. This is especially useful if your organization works with large, complex file types such as videos, AutoCAD or Autodesk files. Additional features include document scanning, personal vault storage, and advanced data encryption and backups.

OneDrive for Business also allows access to Office Online, which means you can create and edit PowerPoint slides, Excel sheets, and Word documents directly from your browser. 

OneDrive for Business can be accessed from the web, or downloaded into your Windows, Mac, iOS, and Android. Find out more about it here: https://products.office.com/en-us/onedrive/online-cloud-storage


Watch a video tutorial on how to use Microsoft OneDrive here!


Microsoft OneDrive user guide:

1. Log on to the OneDrive website, and log in with your Microsoft account.

2. Once you are on the homepage, you can simply drag and drop files from your desktop to your OneDrive to upload them. Alternatively, you can also click ‘Upload’ on the top menu bar, then choose ‘File’ to upload individual files or ‘Folder’ to upload whole folders.

3. To create a new folder, click ‘New’ > ‘Folder’.

Type in a folder name, then click ‘Create’. You can then drag and drop or upload files into your folder to save them there.

4. Besides just uploading files, you can also create new documents and collaborate with your teammates online. To do so, click ‘New’ on the top menu bar and choose your file type. You will be redirected to the Microsoft Online browser app to create and edit your file.

5. To share your files and folders with others, hover over your file and click on the ‘Share’ icon that appears. You can then either share the link to your file/folder directly with your recipients, or type in their email addresses to share it to their inbox.

Before sharing, you can also edit the file permissions at the top of the pop-up window.

6. You can also copy direct links to your files by right-clicking on them, and choosing ‘Copy link’. You can then share this link with your team members.

7. To delete a file or folder, simply right-click on the file and choose ‘Delete’.

8. To view files and folders that have been shared with you, click on the ‘Shared’ tab on the left side.

9. You can also share entire libraries of documents with your team members. To do so, click on ‘Create shared library’ on the left-hand menu. Input a site name, email address, and description, then click ‘Next’.

Then, choose who you want to share your library with by inserting their email addresses. Lastly, click ‘Finish’.

10. Once your shared library is set up, you will be able to store files and folders there that can be accessed by any member of your team. Any changes made to the files will be automatically saved and reflected on your OneDrive.

11. To sync your files to your desktop, you will need to first download and install the OneDrive desktop app. Then, sign in to your account. Your files will be automatically synced into your desktop for easy access, both online and offline.

Click here to download our SSA File Sharing & Storage Setup Guide

Many of you would already be familiar with Zoho, a popular office productivity, CRM, and email hosting software. If you are already a user of Zoho, they also offer a file-sharing and office suite for online file storage and transfers between your team.

Zoho Docs offers 5GB of storage for free per user (up to 5 users in a team), while their paid plans allow up to 1TB of storage. The app allows you to sync files to your desktop for offline access, and upload files of up to 25GB in size (limited to 1GB in the free version). Your files are encrypted and secure, and you can even enable two-factor authentication and password-protection on your documents.

Zoho offers their own suite of office productivity apps, including a word processor, spreadsheet software, and presentation app. Users are able to collaborate on files online in real-time, with the files auto-saved into your Zoho Docs folder. These office apps come together free with the Zoho Docs software, which makes it even easier to collaborate and share with your team members.

Zoho Docs is available for Windows and Mac devices for desktop sync, or you can also access your files directly online through their website. They also offer mobile apps for iOS and Android. Find out more about Zoho Docs here: https://www.zoho.com/docs/

Click here to download our SSA File Sharing & Storage Setup Guide

Box offers file-sharing and collaborative tools, just like the other contenders on this list. However, what sets them apart is their automated workflows that allow you to simplify your business processes. Their simple workflow setup lets anyone create an automation in minutes, no coding required.

Besides that, Box offers encrypted cloud storage options that integrates with your most-used apps such as Office 365, G Suite, and Slack. Your files are safe behind intelligent threat detection and encryption keys, preventing critical data leaks.

Box offers several plans to suit your organization’s needs. One of the major plus points of using Box is their unlimited user and storage offerings, which many other softwares struggle to compare with. Pricing starts at $16.43 per user monthly, and includes two-factor authentication, user management, and content encryption. Additional features include custom branding and URLs, admin role delegation, and workflow automation.

To find out more about Box and its features, you can do so here: https://www.box.com/

Click here to download our SSA File Sharing & Storage Setup Guide

Google Drive offers one of the biggest free storage spaces out there (15GB per person!), which makes it an ideal candidate for smaller businesses who do not have a large storage requirement.

Most people already have Google accounts, which eliminates the learning curve that comes with using a brand-new software. It is easily accessible through their website, without having to download any additional software to your device (though that is an option as well).

If you and your colleagues are always collaborating on Word documents or Excel sheets, using Google’s suite of productivity apps (such as Google Docs and Google Sheets) will automatically save in your Drive, with changes updated in real-time. You and your team can view and edit documents concurrently, with your document being synced to all the devices linked with your accounts.

You can easily invite others to view and download files by just sharing its URL. Not to worry about prying eyes from outside your organization accessing your files though, as you are able to set permissions for file viewing and editing with ease.

Google Drive offers an enterprise option for business to work together. It features shared storage space between you and your colleagues, admin tools to help manage your files, and upgraded storage space.

Google Drive is available to access online, or through their desktop and mobile apps (Windows, Mac, iOS, Android). You can learn more about Google Drive and sign up here: https://www.google.com/drive/


Watch a video tutorial on how to use Google Drive here!


Google Drive user guide:

1. Log on to the Google Drive website and log in to your Google account.

2. To upload files to your Drive, simply drag and drop your files on the ‘My Drive’ tab. You can also do so by clicking ‘New’ on the top left, then clicking ‘File upload’ to upload individual files or ‘Folder upload’ to upload whole folders to your personal Drive.

3. You can also create a new folder by clicking ‘New’ > ‘Folder’.

4. To share a file with others, simply right click on your chosen file or folder, then click ‘Share’.

You will be able to either share a direct link to your file/folder, or insert your recipients’ names or email addresses to share it with them. They will receive a link to your file in their inbox.

If you are sharing a G Suite document (e.g. Google Doc, Google Sheet), you can set file permissions before sharing your file with others.

5. You can also copy direct links to your files by right-clicking on them, and choosing ‘Get shareable link’. You can then share this link with your team members.

6. Besides just uploading files, you can also create new documents and collaborate with your teammates online. To do so, click ‘New’ on the top left side and choose your file type. You will be redirected to the online editing page to create and edit your file.

7. To view files and folders that have been shared with you, click on the ‘Shared with me’ tab on the left side.

8. To delete a file, simply right click on a file and choose ‘Remove’.

Remote Working Tools - Team Chat & Collaboration

In the wake of COVID-19, more and more business teams are finding themselves forced to work from home. For many teams accustomed to directly communicating in the office, transitioning to remote work might have some initial hurdles, especially in the way of communication between team mates.

Thankfully, there are several team collaboration and chat apps out there which can help with this. They usually feature in-app chats, voice or video calling, file sharing, task management, workflows, etc., bringing together everything you need to collaborate seamlessly with your team.

Read through the tabs above to check out the most popular team collaboration apps to find the right one for your team.

Download our full SSA Team Chat & Collaboration Guide here!

We have compiled a list and comparison table of the most popular team collaboration apps to help you choose the right one for you.

Download our full SSA Team Chat & Collaboration Guide here!

Download our full SSA Team Chat & Collaboration Guide here!

Slack is one of the most widely-used team chat and collaboration apps globally. Jokingly nicknamed as ‘email killer’, it presents itself as being a single place to gather all your communication together, be it messaging, files, and tools. Its extensive feature list attracts users from all sorts of organisations, big or small.

Slack is well-known for their team channels, where you can add team members to different channels for different tasks, topics, or projects. You can then chat, share files, and integrate tools into each channel. By keeping all communication about those projects to their respective channels, it is much easier for you to keep track of your team. They also feature threaded conversations, so you can keep from being sidetracked by other topics while in a channel.

One reason why Slack is so popular is because of its integration with dozens of other office apps that many people already use. For example, you can integrate your Google Drive, Zoom, Dropbox, Trello, or Office 365 accounts directly into Slack to have all your work in one place. You can even build your own in-app tools with Slack’s API if they don’t have a feature you need.

You can also be assured that all your chats and files are secure on Slack’s servers. Their advanced security features include managing employee identities and logins, data encryption, two-factor authentication support, and more.

Find out more about Slack here: https://slack.com



Slack Setup & User Guide:

1. Sign up for a Slack account here. You can download the Slack app for your desktop here. Alternatively, you can also use Slack on the web.

2. After signing up and verifying your account, you will need to create your organisation’s workspace. Follow the instructions, and you will be brought to your workspace.

3. To add more people into your workspace, click on the ‘+Add’ button on the People You can then either send them an invitation through email or through an invite link. You can also set which channels your new members will be added to.

4. To create a new channel, click on the ‘+’ icon on the Channels tab, then click ‘Create a channel’.

Then, fill in your channel name and description. You can also set your channel to private here. Click ‘Create’.

You will be prompted to add people into your channel, which you can do by typing in their names or emails. You can also automatically add in everyone in your organization (although only admins would have this option).

Pro tip: Make sure to create different channels for different projects/topics to keep your team organized.

5. To join an existing channel, click on the ‘+’ icon on the Channels tab, then click ‘Browse channels’. Choose a channel to join or search for one in the search bar, then click ‘Join channel’.

6. Once you’re in a channel, you can start messaging your colleagues and sharing files with them. Keep your conversations focused on the specific project or topic!

Here are some handy tips and shortcuts that you can use in chat:
  • Mention someone by typing an ‘@’ before their name. They will receive a notification that you have tagged them in a chat.

  • Set custom reminders by typing ‘/remind’ followed by a person (@user) or a channel (#channel), action, and time. Slack will then set up an automated reminder.

  • For example: /remind #team on weekdays to “Please post your daily schedule here!”

  • Use reactions instead of messages to avoid clutter in your chat. To do so, click the emoji icon on the right side of a message to add a reaction to it.

7. To message someone privately, click on the ‘+’ icon next to the Direct messages Choose the person you’d like the message, then click ‘Go’.

Similar to a channel, you can send messages and files through direct messages as well.

8. To share a file, simply drag and drop your file into your chosen channel or direct message. You can also select multiple channels or people to share it with.

You can also view and search all your team’s files by clicking on the Files tab.

9. You can start audio or video calls with your team on Slack.

If you are on the free version of Slack, you can only join 1:1 calls. To do so, click on the People tab and search for the person you’d like to call. Click on their icon, then click ‘Call’.

If you are on the paid plan, you will be able to start a call with a team of up to 15 people. To do so, choose a channel and click the ‘Details’ button on the top right. Click ‘Call’, then your call will be posted in the channel and any member will be able to join (up to 15 people).

Download our full SSA Team Chat & Collaboration Guide here!

Microsoft Teams is one of the best options if you often collaborate with your colleagues on Word documents or Excel sheets. This is because Teams is compatible with Microsoft Office apps, allowing sharing and editing of documents in real time. This means you can also integrate your Teams app with Microsoft OneDrive to store your company files in the cloud and in your desktop.

Teams allows for voice and video meetings with up to 250 people, or even Live Events for up to 10,000 people at once, no time limits. They also allow integrations to your favourite third-party services and tools directly within Teams, including Salesforce, Evernote, Cisco Webex, Mailchimp, and Zoho. 

Another unique feature of Teams is their new scheduling and shift management tool. This allows you to schedule shifts and off days within Teams, with the changes visible to everyone within your team.

Microsoft has currently made Teams available for anyone to download for free through to January 2021 (usually you would need an Office 365 subscription to use the app).

Find out more about Microsoft Teams here: https://products.office.com/en-us/microsoft-teams/



Microsoft Teams Setup & User Guide:

1. Log onto the Microsoft Teams website and sign up for an account here.

2. After signing up, you will be prompted to download the Teams application or use the web app. For a smoother experience and to access all their features, it is recommended that you download the desktop app. Download and install the file, then launch it and sign in to your account.

3. First, you should invite participants to join your team. To do so, click ‘Invite people’ at the bottom left of the window.

You will be given the option of sharing a link with your colleagues, or inviting them through email.

4. To create a new team, click on ‘Join or create a team’ at the bottom of the window. Then, click ‘Create team’.

Follow the onscreen instructions, then click ‘Create’. You would then be prompted to invite participants into your team by filling in their email or name.

5. Once you have created a team, you can create different channels within a team to organize according to different projects or topics. This way, you can keep your conversations within a certain topic to easily keep track of.

To start a channel, click on the three dots next to your team name, then click ‘Add channel’.

6. In a channel, you can then send messages, announcements, emails, and files to your colleagues.

Here are some tips and shortcuts that you can use in a channel:
  • Mention someone by typing ‘@’ before their name. This way they will be notified that they have been tagged in a chat.

  • Share files by dragging and dropping your file into the chatbox. You can also click on the paper clip icon to upload a file from your computer or OneDrive.

7. To start a private chat, click on the Chat tab, then choose a contact to chat with. Similar to the channel page, you can send messages and files in the chat.

8. To make a group video call, go to your chosen channel, then click on the ‘Meet Now’ button beneath the chatbox. Feel free to add a subject name, then click ‘Meet Now’.

9. To start a private call with a colleague, go to the Calls tab and click ‘Make a call’. Then, type in your colleague’s name and click on the Video Call or Audio Call button to start a call.

10. You can also schedule meetings through Teams. To do so, go to the Calendar tab, then click ‘New meeting’ on the top right. Then, fill in all the required details of your meeting.

You can click on the ‘Scheduling Assistant’ tab to view your schedule, as well as the schedules of the required attendees of your meeting. Once done, click ‘Send’.

Download our full SSA Team Chat & Collaboration Guide here!

Workplace is Facebook’s team collaboration offering, prominently featuring Facebook’s familiar interface and news feed. This would be a great option for those in urgent need of a team chat software, without the fuss of learning to use a whole new interface.

Workplace features a news feed just like your personal Facebook page. You can get important updates on your organization, run polls, share files, and create groups for different teams, just like Facebook.

Workplace also allows you to chat with your colleagues through text, voice, and video. Their auto-translate feature eases communication with your international team mates by instantly translating their text posts.

You can integrate your most-used productivity and office apps directly into Workplace, such as G Suite, Office 365, and Dropbox. One of their unique features is that you can build your own bots within the app to automate tasks. Their machine learning capabilities also allows for more relevant and smarter content and workflows over time.

To get started with Workplace, click here: https://www.facebook.com/workplace/



Workplace Setup & User Guide:

1. Create a Workplace account here. Once you have created an account and set up your company, you will be brought to the homepage.

2. To invite your colleagues to your company page, click ‘Invite Coworkers’ on the bottom left. Fill in their names and emails, then click ‘Send invitations’.

3. To create a group within your company, click on ‘Create Group’ under Groups.

4. To add members into a group, click on the ‘Add People’ button at the top of the group page.

5. To create a post in a group, simply select the group and click on the post box.

From here, you can share a text post, photos, videos, files, create polls, host Q&A sessions, and more. Workplace has also come up with a list of things you can post, as below:

6. You can also schedule posts by clicking on the drop-down button, then ‘Schedule post’.

7. You can view updates from all your groups consolidated into your News Feed. To do so, simply click on the ‘News Feed’ tab.

8. To chat with a group, click on the ‘Chat’ button at the top of the group page. You can send messages and files through the chat.

9. To start a private chat with a co-worker, click on the Chats tab, then click ‘Create new chat’.

10. You can view all the files that have been shared in a group by clicking on the ‘Files’ button at the top of the group page.

11. To start an audio or video call with your group, click on the Audio Call or Video Call buttons beneath the group name.

12. To start a one-on-one call with a co-worker, start a new chat with them. Then click on the Audio Call or Video Call buttons at the top of the chat.

Download our full SSA Team Chat & Collaboration Guide here!

Ryver is an all-in-one communication app, combining chats, file sharing, task management, calls, and integrations. Built to rival big names like Slack and Trello, Ryver offers a more cost-effective team collaboration app full of high-end features.

Ryver’s conversation channels allow you to start open, company-wide forums and private teams within your organization. You can also create topics to orient conversations towards one area, and even create, assign, and track tasks within the app.

Their new voice and video call features allow you to easily hop on a meeting with up to 5 of your colleagues. They also have integrations with thousands of other apps, including Dropbox, Gmail, Mailchimp, and Asana.

To sign up for Ryver, click here: https://ryver.com


Download our full SSA Team Chat & Collaboration Guide here!

Flock is another all-in collaboration app, with a well-designed, easy to use interface and plenty of features to go around.

Besides the usual chats and channels, Flock allows you to merge all your messages into one feed, so you won’t miss any messages. Video calling is also supported, with up to 20 participants in one call. You can also record voice memos and send it to your team without the need to text.

Flock also has their range of in-built productivity tools to help you stay on track at work. This includes group to-do lists, polls, note and file sharing, reminders, and more. The app also integrates with over 50 other apps, such as Twitter, Google Drive, and Todoist, so you don’t have to switch over to other apps while on Flock.

Their advanced security and admin control features make it an ideal option for anywhere from small to large businesses. Find out more about Flock on their website here: https://flock.com


Download our full SSA Team Chat & Collaboration Guide here!

Google Chat (renamed from Hangouts Chat) is Google’s team chat app, restricted only to G Suite users. It is a great option for those of you who are already signed up for G Suite and are in need of a team collaboration app while remote working.

Google Chat allows you to chat with your team, share your Google Drive files, collaborate on Google Docs, Sheets, or Slides, as well as video conferencing through Google Meet. You can use bots linked to your Drive to automatically be notified when files are shared with you or when you receive comments on your files. You can also use the Meet bot that integrates with your Google Calendar to schedule meetings for you.

You can also keep your Chat window present when using Gmail. Similar to the Hangouts window that you can find in your personal Gmail account, the Chat window will be available in Gmail for easy access to your messages.

Similar to the other apps on this list, you can integrate third-party apps into Google Chat (although they are known as bots here). These include bots for Asana, Giphy, Polly, and more.

Google Chat is a solid option if you are already a customer of G Suite. Find out more here: https://gsuite.google.com/products/chat/


Cyber Security Tips

 

During this period of working remotely and sharing potentially sensitive data online, it is more important than ever to ramp up your cyber security. By doing so, you can prevent accidental data leaks, keep hackers at bay, and ensure your information stays secure online. 

 

Read through the tabs above to find out how to keep yourself (and your data) safe online.

 

Zoom is one of the most-used video conferencing apps globally. However, they have recently been plagued with cyber security threats and have faced several issues with privacy and security. You might still want to opt for Zoom for your video meetings (scroll up to read our guide on how to setup and use Zoom), but do keep these tips in mind to ensure your online meetings are secure:

Volunteer Remote Setup Guide

Is preaching still relevant today? Do you want to harness the power of digital media for preaching? Is Your preaching keeping your church from growing? Come have these questions answered at EPPI 2020 on Jul 31 to Aug 1, 2020.

 

EPPI 2020: Proclamation In Today’s Digital Age

Organised by Eagles Communications

 

Sign up at: www.eagles.org.sg/eppi2020

 

Image result for telegram iconFollow our Telegram Channel for announcements and updates: https://t.me/ITHelpNCSSTQ or contact us here.